Your First Visit

We look forward to meeting you on your first visit to our office. As always, our initial appointment is complimentary. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient's orthodontic treatment is different, and we promise to give you the personal attention you deserve. Your first orthodontic visit will consist of an examination and discussion of potential treatment options. This important visit will address your orthodontic needs to determine if this is the proper time to begin treatment.

After we have evaluated your records, we conduct a treatment consultation to explain all aspects of your treatment in detail. We will provide a complete clinical diagnosis regarding the nature of the problem, a written summary of the findings and a detailed plan that outlines your treatment, goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.

Financial Information

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Before treatment begins we will thoroughly discuss fees and payment options, so that we can accommodate your needs. In an effort to keep your fees as low as possible we offer 1-2 year, no interest payment plans. We accept Visa and MasterCard and offer automatic monthly credit card payments. We also can offer a cash discount to those families paying in full.

Insurance

Orthodontic Insurance covers orthodontic treatment and is distinct from regular dental insurance. If your policy covers orthodontics you will recieve a lifetime orthodontic benefit. This amount will reduce your personal cost. All insurance policies vary, and we will review your insurance to determine your maximum benefit. Once treatment has started, we will file your claims and strive to make your experience with us as convienent as possible.

To help us with your insurance filing, please complete the insurance questions on the patient information form. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.

Emergency Info

What to do in case of emergency

Call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired.

Loose brackets or bands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

Wire irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.

For more information read this printable document on Handling Orthodontic Emergencies.